{"id":645,"date":"2019-02-26T12:22:54","date_gmt":"2019-02-26T11:22:54","guid":{"rendered":"http:\/\/www.namebook.es\/preguntas-frecuentes\/"},"modified":"2019-08-06T15:47:57","modified_gmt":"2019-08-06T13:47:57","slug":"preguntes-frequents","status":"publish","type":"page","link":"https:\/\/www.namebook.es\/ca\/preguntes-frequents\/","title":{"rendered":"Preguntes freq\u00fcents"},"content":{"rendered":"

[vc_row type=”full-width-section” css=”.vc_custom_1551178995648{margin-bottom: 0px !important;padding-top: 90px !important;padding-bottom: 10px !important;}”][vc_column width=”1\/4″ css=”.vc_custom_1437391519704{padding-bottom: 50px !important;}”][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1437391524745{padding-bottom: 50px !important;}”][vc_single_image image=”368″ img_size=”full” alignment=”center”][vc_custom_heading text=”Preguntes freq\u00fcents” font_container=”tag:h2|text_align:center|color:%230056b3″ google_fonts=”font_family:Roboto%20Slab%3A100%2C300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_column_text font_size=”18″]<\/p>\n

A continuaci\u00f3 et detallem la soluci\u00f3 a les preguntes m\u00e9s freq\u00fcents. Si no trobes la que resol el teu problema, no dubtis en contactar-nos<\/strong><\/a>.<\/span><\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row type=”full-width-section” css=”.vc_custom_1551180873591{margin-bottom: 0px !important;padding-top: 10px !important;padding-bottom: 0px !important;}”][vc_column width=”1\/6″ css=”.vc_custom_1551177731494{padding-bottom: 50px !important;}”][\/vc_column][vc_column width=”2\/3″ css=”.vc_custom_1551177741087{padding-bottom: 50px !important;}”][vc_custom_heading text=”General” font_container=”tag:h3|text_align:left|color:%230056b3″ google_fonts=”font_family:Roboto%20Slab%3A100%2C300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_accordion active_tab=”false” collapsible=”yes” style=”rd_acc_16″][vc_accordion_tab title=”\u00bfAmb quins navegadors funciona NameBook?” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911625372{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]El funcionament de NameBook ha estat homologat sobre Microsoft Internet Explorer fins a la versi\u00f3 8, Mozilla FireFox versi\u00f3 3.5, Google Chrome 4.0 i Apple Safari 4.0.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quin tipus de connexi\u00f3 a Internet requereix NameBook?” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911655073{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]NameBook requereix simplement una connexi\u00f3 tipus ADSL de 1MB. Com m\u00e9s r\u00e0pida sigui la connexi\u00f3, m\u00e9s r\u00e0pid ser\u00e0 l’acc\u00e9s al servei.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quin programari necessito perqu\u00e8 funcioni NameBook?” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911684808{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]Perqu\u00e8 funcioni NameBook nom\u00e9s necessita un navegador d’Internet com els indicats en el punt 1.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Vull m\u00e9s informaci\u00f3 sobre NameBook com tarifes o funcions que exerceix. Qu\u00e8 he de fer?” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911708514{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]Contacteu amb el centre d’atenci\u00f3 al client en el +34 934080803 o envieu un missatge a trav\u00e9s de la secci\u00f3 Atenci\u00f3 al Client.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”M’agradaria tenir un usuari de prova.” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911733208{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]Pot sol\u00b7licitar-se en contacte amb el Centre d’Atenci\u00f3 al Client.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Puc tenir diversos usuaris a la meva empresa i un que controli el que els altres han fet?” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911793519{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]Pot sol\u00b7licitar tants usuaris com vulgui i aquests poden tenir rol d’usuari o rol d’administrador. Els usuaris administradors podran canviar els par\u00e0metres administratius.<\/span>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row type=”full-width-section” css=”.vc_custom_1551178978297{margin-bottom: 0px !important;padding-top: 10px !important;padding-bottom: 40px !important;}”][vc_column width=”1\/6″ css=”.vc_custom_1551177731494{padding-bottom: 50px !important;}”][\/vc_column][vc_column width=”2\/3″ css=”.vc_custom_1551177741087{padding-bottom: 50px !important;}”][vc_custom_heading text=”Problemes d’acc\u00e9s” font_container=”tag:h3|text_align:left|color:%230056b3″ google_fonts=”font_family:Roboto%20Slab%3A100%2C300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_accordion active_tab=”false” collapsible=”yes” style=”rd_acc_16″][vc_accordion_tab title=”Se m’ha oblidat la clau d’acc\u00e9s. Qu\u00e8 he de fer?” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911825374{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]En aquest cas ha de sol\u00b7licitar una nova clau a trav\u00e9s de l’opci\u00f3 oblidat la clau?<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”En introduir l’usuari i la clau d’acc\u00e9s em mostra un missatge? Indicant que s\u00f3n err\u00f2nies. Qu\u00e8 he de fer?” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911857599{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]Assegureu-vos que l’usuari i la contrasenya introdu\u00efts s\u00f3n correctes i no contenen espais. Si tot i aix\u00ed no pot accedir al servei, sol\u00b7liciti una nova a trav\u00e9s de l’opci\u00f3 oblidat la clau? o contacti amb el Centre d’Atenci\u00f3 al Client.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Quins sistemes de seguretat utilitza NameBook per impedir que? L’usuari, clau i les dades que introdueixo en NameBook com? Les recerques siguin capturats per terceres persones?” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911883093{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]NameBook \u00e9s un servei web encriptat mitjan\u00e7ant el protocol SSL (Secure Socket Layer) amb clau d’encriptaci\u00f3 de 128 bits i el certificat ha estat expedit per la certificadora World Trust mundialment reconeguda.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Com puc accedir a trav\u00e9s del DNI electr\u00f2nic?” content_text_color=”#000000″ content_bg_color=”#ffffff” active_title_color=”#ffffff” active_bg_color=”#3157b0″ title_color=”#6fa4db” title_bg_color=”#ebf8fc” border_color=”#6fa4db”][vc_column_text font_size=”16″ css=”.vc_custom_1552911902621{padding-top: 15px !important;padding-right: 40px !important;padding-bottom: 15px !important;padding-left: 40px !important;}”]Aquesta opci\u00f3 encara no est\u00e0 disponible.<\/span>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”full-width-section” css=”.vc_custom_1551178995648{margin-bottom: 0px !important;padding-top: 90px !important;padding-bottom: 10px !important;}”][vc_column width=”1\/4″ css=”.vc_custom_1437391519704{padding-bottom: 50px !important;}”][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1437391524745{padding-bottom: 50px !important;}”][vc_single_image image=”368″ img_size=”full” alignment=”center”][vc_custom_heading text=”Preguntes freq\u00fcents” font_container=”tag:h2|text_align:center|color:%230056b3″ google_fonts=”font_family:Roboto%20Slab%3A100%2C300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_column_text font_size=”18″] A continuaci\u00f3 et detallem la soluci\u00f3 a les preguntes m\u00e9s freq\u00fcents. Si no trobes la que resol el teu problema, no dubtis en contactar-nos. [\/vc_column_text][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row type=”full-width-section” css=”.vc_custom_1551180873591{margin-bottom: 0px !important;padding-top:
Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.namebook.es\/ca\/wp-json\/wp\/v2\/pages\/645"}],"collection":[{"href":"https:\/\/www.namebook.es\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.namebook.es\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.namebook.es\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.namebook.es\/ca\/wp-json\/wp\/v2\/comments?post=645"}],"version-history":[{"count":4,"href":"https:\/\/www.namebook.es\/ca\/wp-json\/wp\/v2\/pages\/645\/revisions"}],"predecessor-version":[{"id":870,"href":"https:\/\/www.namebook.es\/ca\/wp-json\/wp\/v2\/pages\/645\/revisions\/870"}],"wp:attachment":[{"href":"https:\/\/www.namebook.es\/ca\/wp-json\/wp\/v2\/media?parent=645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}